Maximizing Returns: Lean Marketing for Small Businesses and Startups

As a small business or startup, you’re faced with unique challenges.

Brand recognition might be minimal, your location could limit marketing options, and often you’re dealing with a tight marketing budget.

Many marketing experts suggest constructing comprehensive marketing plans. Although beneficial, especially as part of a business plan, marketing plans take considerable time, resources, and money — all of which may not be readily available for young businesses.

The truth is that most advertising and marketing don’t work.

Studies show that people ignore online ads, and other forms of advertising are not much better.

But marketing doesn’t always require hefty investments. Lean marketing can help you stretch your budget while efficiently reaching your target audience.

What is lean startup?

Before diving into the strategies, let’s demystify ‘lean startup.’ That term is frequently misused.

This term refers to a methodology used by entrepreneurs to develop products and services swiftly and affordably. It involves creating rapid prototypes, testing market assumptions, and leveraging customer feedback to enhance offerings.

The lean startup principle can be applied to marketing strategies, and that’s precisely what we’ll be doing.

Lean marketing strategies for your business

1. Testing in small batches

Micro advertising campaigns

Create small advertising campaigns with distinct goals and monitor their performance.

For example, use Facebook Ads to target a specific demographic in a small region. Set a budget, craft your message, and let it run for a short period. Measure the results, learn, and adapt for the next iteration.

We frequently run one to two-week campaigns to test ideas.

Multi-channel approach

Don’t limit your marketing efforts to just one channel. Test across different channels such as email marketing, social media, content marketing, or SEO.

For example, launch an email campaign alongside your social media strategy and observe which brings better engagement and conversions.

A/B testing

Experiment with different marketing materials for the same campaign to identify which performs better.

For example, create two versions of the subject line or content for an email campaign and see which one drives more opens or clicks.

We conduct subject line testing in nearly every email we send to clients and prospects and adjust future campaigns based on the results of those tests.

Testing different audiences

Try targeting different demographics or personas to understand which audience resonates best with your products and services.

For example, if you’re a fitness brand, you might test ads targeting college students in one campaign and working professionals in another.

Offer testing

Experiment with different offers or promotions to see what appeals most to your customers.

For instance, test a discount code against a bundled offer, and measure which drives more sales.

2. Listening to Your Customers

Social media polls and surveys

Leverage social media platforms to conduct quick polls or surveys.

Instagram Stories, for instance, offer a great way to gauge your audience’s preferences and opinions.

Reviews and feedback

Encourage customers to leave reviews on platforms like Yelp or Google My Business.

Regularly check these reviews to understand customer sentiment and identify areas for improvement.

Social listening

Use social media monitoring tools to track mentions of your brand, industry trends, or competitor activity. This can help you understand public perception and respond timely to any issues or opportunities.

We’re not as active on social media as we used to be when it comes to posting, but we’re much more attentive by listening.

User testing

If you’re developing a product or service, conduct user testing sessions to gather feedback. This could be a small group testing a new feature on your website or a trial run of a new product.

Email feedback

After a customer makes a purchase, send them an email asking for feedback on their experience. This can provide valuable insights and make customers feel valued and heard.

3. Learning Fast, Not Failing Fast

Continuous monitoring

Keep a close eye on all your marketing efforts, using analytics tools to gather data on campaign performance. This enables you to quickly identify what’s working and what’s not.

Rapid iterations

Based on the data you gather, make adjustments to your strategies.

For example, if video content generates more engagement, pivot to create more videos.

Embrace failures

Accept that not every marketing effort will be a success. Each failure is an opportunity to learn and improve your strategies.

For most marketing teams and us, most marketing campaigns result in failure. That’s normal and is the reason why we test so often.

Test small, scale big

Start with small-scale tests to limit risk. Once you identify a successful strategy, scale it up.

For instance, a small Google Ads campaign can be expanded once proven to drive results.

Consistent learning

Stay updated with the latest marketing trends and techniques. Regularly educate yourself and your team to ensure you’re constantly learning and improving. This could be through webinars, online courses, or industry conferences.

In your journey with lean marketing, remember that you may encounter a series of trials and errors. Even here at crowdspring, about 90% of the marketing tactics we try aren’t immediately successful. But we learn, recalibrate, and discover the strategies that truly resonate with our audience.

The beauty of lean marketing lies in its agility. You’re not staking everything on a singular, massive campaign. Instead, you’re launching smaller, nimble initiatives and gathering feedback from your customers continuously. It’s a dynamic process where you validate your assumptions swiftly, often within weeks or a few months.

This approach ensures you’re not stuck waiting years to evaluate the outcome of a single grand strategy like many competitors might do. Instead, you’re consistently learning, adjusting, and improving, keeping you on your toes and ready for success.